Refund policy
Refund & Replacement Policy
Each piece at Dorm+Art is made to order—allowing us to keep our collection thoughtful, curated, and more sustainable.
Because of this, we don’t accept returns or exchanges for change of mind, sizing, or preference.
If there’s an issue with your order
If your order arrives damaged, defective, or incorrect, we’ll make it right.
Email us at support@dorm-art.com within 7 days of delivery with your order number and a photo of the issue. We’ll arrange a replacement or refund as quickly as possible.
What isn’t eligible for return
As each piece is produced to order, we’re unable to accept returns or exchanges for:
- Size selection
- Change of mind
- Minor variations in color or print (which can vary slightly from screen to print)
Order changes
Orders move into production shortly after they’re placed, so changes or cancellations aren’t guaranteed. That said, if you reach out right away, we’ll always do our best to help.